Michael Marcantel

Account Manager at ModSquad

Michael Marcantel has extensive work experience in various roles and industries. Michael started their career as a Store Manager at Barnes & Noble, where they gained experience in customer service, inventory management, and overseeing daily operations. Michael then worked as an Inventory Manager at Half Price Books and later as an Inventory Manager at Cingular Wireless, where they were responsible for managing inventory and handling billing inquiries.

In 2005, Michael joined NCsoft as a GM Support, tier 2, providing customer support in the gaming industry. Michael then moved on to Kaneva, where they served as a Merchandising, Community, and Support Manager, overseeing various aspects of community management and support.

In 2009, Michael joined Electric Bat Interactive LLC as a Support Manager, where they created support policies, implemented a CRM program, and managed billing inquiries. Michael is currently working at ModSquad, Inc. as an Account Manager. In this role, they oversee a team of managers and ensures that client needs are met while optimizing costs. ModSquad is a global provider of on-demand customer experience services.

Michael Marcantel attended The University of Texas at Austin. However, no specific information is provided regarding the start and end years, the degree pursued, or the field of study.

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Timeline

  • Account Manager

    April, 2011 - present