Robert Rovan has extensive work experience in project management, customer support, and freelance work.
From 2015 to the present, Rovan has worked at ModSquad, starting as a Mod Contractor and then progressing to Assistant Manager and currently Project Manager. In their role as Project Manager, they are responsible for managing several clients and ensuring the smooth progress of projects. Their daily tasks include staffing, reviewing metrics for improvement, communicating with clients to address any issues, and directing the Assistance Management team.
Prior to joining ModSquad, Rovan worked at Arise Virtual Solutions Inc. from 2011 to 2016. Robert operated as a Freelancer, assisting independent contractors in finding work and subcontracting them to Arise. Robert completed training in customer service and escalation processes before guiding contractors through project-specific training.
Robert Rovan completed their Associate's degree in Business Administration and Management, with a specialization in General Studies, from the University of Phoenix in 2011. Robert also obtained several certifications, including Project Management Foundations: Budgets, Leadership Foundations, Managerial Economics, and Project Management Skills for Leaders, all from LinkedIn, in 2022 and 2023.
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