Shelen AH

Shelan AH has extensive experience in customer service and project management, with roles spanning various companies and responsibilities. As a Licensing Agent at Concentrix, Shelan issued licenses for Cisco products and provided customer support. Currently an Assistant Project Manager at ModSquad since May 2020, Shelan previously served as a Support Services Manager at The Stars Group, overseeing service levels and team performance. Other notable positions include Customer Service Support Manager at Capilleira, S.A., and roles in technical support, fraud assessment, and document verification across multiple organizations. Educational qualifications include degrees in Economics from Universidad de Costa Rica and Physical Therapy and Rehabilitation from Universidad Americana, along with certifications in Excel programming.