Tu Giang has a diverse work experience starting from 2017. They began as a Teaching Assistant at GIA VIET ENGLISH LANGUAGE SCHOOL from January 2017 to February 2018. From April 2018 to June 2021, they worked as a Quality Assurance Staff at Nidec Sankyo Corporation. They then moved on to ModSquad in January 2022, where they were a Customer Support Specialist. They joined TikTok in November 2021 as a Quality Analysis and Operations Specialist. After that, they held the role of Subject Matter Expert from July 2022 to August 2023 at TikTok. Currently, they are employed at TikTok as a Market Analyst for Vietnam and Cambodia, starting from August 2023. In addition to their current role, they also work as an Ads Quality Rater at Welocalize, starting from February 2023.
Tu Giang obtained a Bachelor's degree in Biotechnology from Michigan State University and Can Tho University, both from 2013 to 2018. Tu Giang also has additional certifications including the APAC T&S Mentorship Program from TikTok (obtained in October 2022), Google Sheets from ByteDance (obtained in June 2022), Customer Service Skills from Alison - Free Online Learning (obtained in September 2021), Social Media Marketing from eMarketing Institute (obtained in June 2021), The Fundamental of Digital Marketing from Google (obtained in June 2021), Japanese Language Proficiency Test N3 from The Japan Foundation (obtained in January 2021), Advanced Program in Biotechnology from Michigan State University (obtained in September 2018), and TOEIC from IIG Vietnam (obtained in May 2018).
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