Abhro Saha is a seasoned professional in customer success and marketing, currently serving as a Senior Customer Success Manager at MoEngage since May 2022. In this role, Abhro manages a significant portfolio on a monthly recurring revenue basis, oversees top accounts, and leads renewal and upsell discussions while providing technical and strategic support. Prior experience includes serving as a Customer Success Manager for IMEA, focusing on user retention strategies across various sectors, and as a Customer Success Manager at Financepeer, managing relationships with senior executives of over 130 institutions. Abhro's marketing expertise was honed at eWards, where responsibilities included managing social media presence and lead generation as a Relationship Manager. Abhro holds a Bachelor of Business Administration with a focus on Marketing from J.D. Birla Institute, affiliated with Jadavpur University.
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