Ayca Taskin Didszuweit

Director, Customer Success Eu&uk&latam at MoEngage

Ayca Taskin Didszuweit has a diverse work experience spanning various roles and industries. Ayca currently holds the position of Director, Customer Success EU&UK&Latam at MoEngage since February 2023. Prior to this, they worked as an Associate Director, Customer Success at MoEngage from June 2021 to February 2023.

Before joining MoEngage, Ayca worked at Mapp Digital where they held multiple roles. Ayca served as the Senior Manager, Global Customer Advocacy from April 2021 to June 2021. Prior to that, they were the Senior Manager, Customer Success Central Europe/DACH from August 2019 to April 2021. Ayca also worked as a Project Manager from June 2018 to August 2019 at the same company.

Ayca founded Petida Design Bags in 2015, a fashion brand specializing in luxury nursery and handbags. As the Founder/CEO, they were responsible for various aspects of the business including design, branding, production, logistics, marketing, and sales. Ayca managed online sales through platforms like Zalando, Amazon, and Dawanda, as well as B2B sales to exclusive boutiques in Germany, France, Denmark, and the USA. Ayca's tenure at Petida lasted from February 2015 to January 2018.

Before their entrepreneurial venture, Ayca worked at Dünyagöz Hastaneler Grubu as a Manager of Worldeye eye care clinic from October 2011 to January 2015. Prior to that, they were the Interactive Advertising Bureau (IAB) Turkey Project Manager from September 2009 to January 2011. In this role, they coordinated and executed various initiatives for the digital industry, including managing internet audience measurement and organizing the MIXX Awards Turkey.

In 2008, Ayca worked as a Project Assistant&Web Master at Friedrich Naumann Foundation for Freedom. Ayca also served as a Research Teaching Assistant at Sabanci University from September 2007 to January 2009, where they were involved in teaching, advising, and evaluating undergraduate students in "Humanity & Society" classes.

Overall, Ayca Taskin Didszuweit has demonstrated their versatility and expertise in customer success, project management, entrepreneurship, and digital marketing throughout their career.

Ayca Taskin Didszuweit has a diverse education history. In 2002, they began their studies at Orta Doğu Teknik Üniversitesi/Middle East Technical University, where they obtained a B.A. in International Relations in 2005. Ayca then pursued further education at Sabanci University, completing their M.A. in Conflict Analysis & Resolution from 2007 to 2009. Ayca also participated in an Erasmus program at the University of Cologne, studying Politikwissenschaft from 2005 to 2006. In 2018, they attended the University of Westminster and received a Professional Diploma in Digital Marketing.

In addition to their academic qualifications, Ayca also holds several certifications. Ayca obtained a Leadership Certificate from Theodor Heuss Academy in Gummersbach, Germany in February 2009. Ayca is also certified in Photoshop from VHS Frankfurt am Main. More recently, Ayca became a MoEngage Growth Marketing Expert, although the specific date of when they obtained this certification is unavailable.

Links

Previous companies

IAB logo
Mapp Digital logo

Timeline

  • Director, Customer Success Eu&uk&latam

    February, 2023 - present

  • Associate Director, Customer Success

    June, 2021