Ramon Flores

Ramon Flores is a System Security Administrator at Mohawk Global, where responsibilities include providing security recommendations during Microsoft outages and investigating Microsoft Defender incidents. Previously, Ramon served as a Help Desk Technician, implementing Microsoft Intune Autopilot for laptop onboarding and setting up backup servers. At Fusion92, Ramon worked as a Tier One IT Help Desk professional, creating Office365 accounts and providing technical support. Prior experience includes Project Coordinator at Key Tower LLC, managing communications for telecommunications projects and using Agile SCRUM principles, and Audio Visual Technician at Trinity Christian College, preparing and operating audio-visual equipment for events. Ramon holds a degree in Computer Science with a focus on Computer Systems Networking and Telecommunications from Trinity Christian College.