Claire Bartran L.

Claire Bartran L. currently serves as a Senior Workforce Coordinator for Business Process Operations at MOHELA since May 2023, where responsibilities include scheduling customer service representatives to ensure service level coverage and monitoring real-time adherence. Prior experience includes roles at Goldschmitt and Associates, where Claire held positions as a Contact Center Workforce Coordinator and Customer Service Representative, managing schedules and assisting customers with student loans and unemployment claims. Additional experience encompasses a tenure at Caleres, Inc. as a Consumer Care Agent and a long-standing career at Chamberlain University as a Senior Student Service Advisor specializing in financial aid and academic advisement. Claire’s earlier roles at MOHELA involved internal audits and compliance analysis, while also serving as a Student Loan Representative and Teller at Boatmens National Bank. Claire holds a Bachelor of Science in Economics from Washington University in St. Louis, along with further education from Lindenwood University and Keller Graduate School of Management of DeVry University.