MC

Maguelonne C.

Head Of Operations at moka.care

Maguelonne C. has a diverse work experience spanning various industries and roles. Maguelonne is currently the Head of Operations at moka.care, where they support companies and their employees in taking care of their mental health. Prior to this, Maguelonne worked at Uber as a Senior Community Operations Manager for two years. Maguelonne then joined Jumia Group as the Global Head of Customer Service for Jumia Travel, overseeing the customer service department of Africa's leading online travel agency.

Before that, Maguelonne worked at Hertz in multiple roles. As an Operations Manager, they led business critical projects to enhance customer experience and revenue growth across Europe. Maguelonne also worked as an Operations Analyst, assisting with project management and event organization. Maguelonne began their career through the International Management Graduate Programme at Hertz, gaining experience in continuous improvement, sales, customer experience, project controllership, and team leadership.

Their earlier experiences include working as an International Product Manager Assistant at L'Occitane en Provence and as a Key Account Assistant at Colgate-Palmolive.

In summary, Maguelonne C. has a strong background in operations management, customer service, and project management, with experience in the technology, e-commerce, travel, and consumer goods industries.

Maguelonne C. pursued their education in a chronological order. Maguelonne started by completing their Preparatory classes in Economics at Saint Louis de Gonzague-Franklin from 2007 to 2009. Maguelonne then attended Audencia and obtained a Bachelor's degree in Business Administration and Management, General from 2009 to 2010. Following that, they continued their studies at Audencia and received a Master's Degree in Customer Relationship Management from 2010 to 2013.

In 2012, Maguelonne C. participated in a Graduate Exchange Program at Ewha Womans University. However, no specific field of study for this program is mentioned. Finally, there is a mention of Institut Familial (Montauban, France) without any specific dates or degree information.

Additionally, Maguelonne C. obtained the Advanced Cyber Graduate certification from Riot in May 2023.

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Previous companies

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Timeline

  • Head Of Operations

    July, 2021 - present

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