Eszter Gyöngyösi

Eszter Gyöngyösi currently serves as a Digital Experience and Process Expert at MOL Group, where responsibilities include driving digital transformations, optimizing training strategies, and enhancing customer success through engaging learning experiences. Prior to this role, Eszter worked as a Complaint Handling Expert at MOL Magyarország, focusing on process refinement and change management, and served as a Culture Ambassador, promoting company values and earning the Wholesale Excellence Award. Additionally, Eszter held various leadership positions in customer service and project management at Docler Holding, contributing to international team coordination and customer satisfaction initiatives. Eszter holds a Bachelor’s Degree in English Language and Literature and an Associate’s Degree in EU Proposal Bid Writing and Project Management.