Ed Klavins

Ed Klavins has extensive experience in service management within the bioresearch and diagnostics sectors. Currently serving as the US Service Manager for the Bioresearch Division at Molecular Devices since June 2022, Ed previously held the position of Director of US Field Service at Cepheid from January 2019 to September 2022, where notable achievements included a 78% improvement in customer response time and consistently high NPS scores. Ed's career at Danaher Beckman Coulter spanned over three decades, where roles included U.S. Field Manager of Compliance and Service Tools, overseeing FDA remediation efforts and significant enhancements in compliance metrics. This extensive background is complemented by a Bachelor of Science in Business Administration and Management from Western Governors University.