Desmond P.

Desmond P. currently serves as the Lead Analyst for Configuration Information Management (CIM) at Molina Healthcare, overseeing the NetworX Pricer and recently launched a comprehensive training program to enhance contract configuration efficiency. Prior experience includes managing customer demos for TriZetto Healthcare Products, focusing on NetworX offerings, and serving as Documentation and Training Manager at Chargent Payments, where Desmond fostered customer relationships through training and onboarding initiatives. Desmond has also held roles at CloudApp as Head of Customer Success, at Swrve as Customer Success Manager, and at VerticalResponse in various customer relations and training capacities. Education includes a diploma from North Rose Wolcott High School with a focus on Art, Business, and Math.