Rosetta Roden Rn

Rosetta Roden RN, BSN, MBA is an accomplished healthcare leader with extensive experience in customer experience and diversity, equity, and inclusion. Currently serving as the AVP of Customer Experience at Molina Healthcare, Rosetta pioneered the company's first Customer Experience department, implementing Agile methods to enhance member journeys and promote health equity. Previous roles include Director of Diversity, Equity, and Inclusion, where Rosetta launched multiple initiatives to transform company culture, and Clinical Appeals Nurse, achieving significant successes in reversing negative Medicaid decisions. Rosetta's earlier experience spans roles in nursing and engineering, complemented by educational qualifications in nursing and business administration.