Kim Dana B. is a seasoned professional in customer success and business development, currently serving as a Customer Success Manager at Mollie since November 2020. With experience as an Account Executive and Business Development Manager at Mollie, Kim Dana contributes to one of Europe's fastest-growing payment service providers, focusing on enhancing business efficiency through a user-friendly payment solution. Previous roles include integral positions at Pluralsight, where contributions to enterprise accounts in the DACH region led to significant ROI for clients, and at Socialwave GmbH, driving customer satisfaction and retention in diverse industries. Kim Dana's foundational experiences in product development and guest relations management further complement a career dedicated to optimizing customer engagement and operational effectiveness, supported by a Bachelor of Arts in Sustainable Tourism from Rhine-Waal University.
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