Marlou Gielen

Marlou Gielen is an experienced professional in the hospitality and technical support sectors, currently serving as an Advanced Technical Support Specialist at Mollie since October 2021. Prior roles at Mollie include Technical Support Specialist and Business Support Specialist. Marlou has a strong background in the beverage industry, having worked at Sligro as a Koffie- en wijnadviseur from December 2011 to September 2021, where responsibilities included customer management and facilitating tastings and presentations. Marlou also operated as a freelancer in graphic and web design from February 2017 to July 2021, focusing on marketing and brand design. Additional entrepreneurial experience includes running Addicted To Wine from January 2013 to November 2015, providing workshops and training. Early career roles highlight skills in customer service and hospitality, with positions ranging from sommelier to host across various reputable establishments. Marlou's education includes ongoing studies at Open Universiteit since 2016 and a prior degree from ISG Arcus completed in 2009.