Mollie
Mitchelle Valero is a seasoned professional with extensive experience in quality assurance and operations management. Currently serving as the Business Process & Quality Assurance Senior Manager at Mollie since September 2021, Mitchelle has successfully built QA programs for multiple business lines and co-developed a Quality Management System in Appian. Prior experience at Uber from January 2016 to August 2021 includes roles as Senior Community Operations Manager for both EMEA and APAC, where Mitchelle managed QA programs and led analytics teams. Prior to Uber, Mitchelle worked as a Senior Associate at EY from April 2013 to January 2016, focusing on Value-at-Risk audits and risk measurement models. Mitchelle holds a Bachelor's Degree in Mathematics with a specialization in Business Applications from De La Salle University.
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