Pierre C.

Pierre C. is a seasoned professional with extensive experience in customer support, process improvement, and team leadership across various industries. Currently serving as a Business Process Associate at Mollie since February 2021, Pierre drives operational excellence for Cards products and previously held roles such as Customer Support Team Lead and Continuous Improvement Analyst. Notably, Pierre has also contributed to Booking.com as an Ethics & Compliance Mentor and Customer Service Specialist, where management of compliance initiatives and high-level customer service were key responsibilities. Prior experience includes customer service management roles at WDG Logistics and Bluecarsharing, alongside foundational positions focused on business development at companies like IKEA Group and Prometis. Pierre holds a BTS in General Sales from ISCG Paris.