Sam A.

Sam A. is a seasoned professional with extensive experience in customer support and compliance roles, notably as a CDD Analyst at Mollie since January 2020, where responsibilities include safeguarding company assets and ensuring compliance with financial crime regulations. Previously, Sam A. held various positions at Apple from August 2013 to December 2019, including iOS App Review Specialist and AppleCare Call Center Operations Analyst, overseeing global support operations and incident management for AppleCare contact centers. With a strong background in technical support and customer service, Sam A. has demonstrated proficiency in troubleshooting, managing operational issues, and enhancing user experiences across diverse platforms.