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Cailin Sheehan

Customer Operations Lead at MoLo Solutions

Cailin Sheehan has a diverse work experience spanning different roles and industries. Cailin started their career as an Executive Assistant at Young & Rubicam, where they provided administrative and office support to multiple supervisors and executives. Cailin managed travel arrangements, meetings, and events, as well as handled financial reports and expenses. Cailin then transitioned into an Account Management Intern role at the same company, where they contributed to key internal and client tasks, compiled and presented data for new business accounts and competitors.

After their time at Young & Rubicam, Cailin joined Baroo HQ as an Event Coordinator Intern. In this role, they assisted in the planning and execution of multiple events per week. Cailin also managed event set up and break down, food/beverage orders, travel logistics, and event merchandising. Additionally, they reached out to customers who expressed interest in services.

Cailin continued to build their event planning career at Hyatt Regency Chicago, where they took on various roles. Cailin started as an Event Liaison, where they coordinated events and ensured smooth operations. Cailin then advanced to become an Event Experience Manager, overseeing the overall event experience for guests. Ultimately, they served as an Event Planning Manager, where they managed the planning and execution of events.

Currently, Cailin is working at MoLo Solutions as a Customer Operations Representative. Cailin has since been promoted to Customer Operations Specialist and now holds the position of Customer Operations Lead.

Cailin Sheehan attended Mother McAuley Liberal Arts High School from 2008 to 2012. Cailin then went on to the University of Missouri-Columbia from 2012 to 2014, where they studied Business. Cailin continued their education at DePaul University from 2015 to 2016, focusing on Public Relations, Advertising, and Applied Communication. Cailin did not obtain a degree during their education.

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