Devinne Gordon

Devinne Gordon has a diverse work experience in the fields of customer operations, logistics recruitment, and account management. Devinne currently holds the position of Senior Manager in Customer Operations at MoLo Solutions since July 2021, where they oversee customer operations. Prior to this, they served as a Manager in Customer Operations at the same company from April 2020 to June 2021.

Before joining MoLo Solutions, Devinne worked as a Customer Sales Representative at the company from January 2019 to April 2020. In this role, they researched and prospected for new leads, managed customer accounts, and maintained proactive communication with customers to consistently exceed service expectations.

Devinne also has experience in customer operations, having worked as a Customer Operations Representative at MoLo Solutions from August 2018 to January 2019. In this role, they managed key account relationships, resolved any issues or concerns, and coordinated daily shipments through various communication channels.

Before joining MoLo Solutions, Devinne worked as a Supply Chain & Logistics Recruiter at CS Recruiting from March 2018 to July 2018. Their responsibilities included sourcing and screening candidates through various mediums and collaborating with internal account managers to identify talent based on client requirements.

Prior to their work in recruitment, Devinne worked as an Account Executive at Echo Global Logistics from July 2016 to March 2018. In this role, they managed key account relationships, resolved issues, and coordinated daily shipments through phone, email, and the company's client-facing web portal.

Devinne also worked as a National Recruiter at Naviga Recruiting & Executive Search from August 2015 to July 2016. Their responsibilities included building applicant sources, conducting interviews, arranging management interviews, and maintaining client and candidate rapport.

Devinne started their career as an Account Executive at Pilot Freight Services from May 2014 to August 2015. In this role, they analyzed logistics changes, built relationships with carriers, and tracked and traced shipments.

Overall, Devinne Gordon has a strong background in customer operations, logistics recruitment, and account management, with a demonstrated ability to build relationships, resolve issues, and exceed service expectations.

Devinne Gordon completed their Bachelor's Degree in Health Sciences & Public Health from the University of South Florida, where they studied from 2010 to 2014. Devinne later pursued their Master of Business Administration (M.B.A.) from South University, studying there from 2015 to 2016.