Kayla Griffin possesses a diverse range of experience in technical support and operations, currently serving as Tier 2 Support at Momentum Telecom since September 2021, where responsibilities include analyzing and resolving total voice outages, managing SIP messages, updating device configurations, and training tier 1 support technicians. Prior experience includes Tier 1 Support at Jack's Family Restaurants, LP and roles in inventory coordination and shipping at IMS - Integrated Medical Systems International, Inc. Education includes an Associate of Arts and Sciences degree in Computer Science and Business from Lawson State Community College and a college preparatory diploma from Wenonah High School.
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