Keisha Howell is an experienced IT professional currently serving as an IT Engineer at Monarch since November 2016, where responsibilities include providing customer service, troubleshooting issues, and maintaining inventory. Previous roles include Help Desk Analyst at HCL Technologies, Technical Support Engineer for the Asurion-DirecTV Project, and various positions in customer support and administration, including a significant tenure in the United States National Guard. Keisha has a diverse educational background, with ongoing studies at Wake Technical Community College, Central Carolina Community College, and TechSkills.
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