Julianne Young

Customer Success Director at Mondo

Julianne Young has held various roles throughout their work experience. Julianne started their professional career at Sal's Restaurant in 2004, where they served as a Manager responsible for creating and enforcing employee codes of conduct, organizing paperwork, and promoting positive employee and customer relations. In 2013, Julianne transitioned to the Quakers Ice Hockey Organization, where they worked as an Assistant Coach, aiding the head coach in organizing practices and games, identifying strengths and weaknesses in the team, and supporting players in reaching their full potential.

From 2014 onwards, Julianne joined Mondo, where they have held several positions, including Account Director, Senior Account Director, Enterprise Relationship Manager, Team Lead, Territory Sales Manager, Sales Manager, CX Manager, CX Director, and currently the Customer Success Director. Specific responsibilities for these roles are not provided, but it can be inferred that Julianne has gained a diverse skill set and significant experience within the customer success and sales domains.

Julianne Young holds a Bachelor of Arts (BA) degree in Political Science and Government from West Chester University of Pennsylvania. No specific start or end year for their education is mentioned.

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Timeline

  • Customer Success Director

    August, 2023 - present

  • CX Director

    November, 2022

  • CX Manager

    June, 2021

  • Sales Manager

    April, 2019

  • Territory Sales Manager

    June, 2017

  • Team Lead

    January, 2017

  • Enterprise Relationship Manager

    September, 2016

  • Senior Account Director

    January, 2015

  • Account Director

    January, 2014

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