Kenan Kaya

Kenan Kaya is an experienced professional in customer operations and account management, currently serving as Head of Customer Operations at Mondu since May 2022. Responsibilities include overseeing customer communication, implementing process improvements, and building an international team. Previously at Zenjob, Kenan held various positions including Delivery Excellence Lead and Teamlead Account Management, focusing on operational excellence and commercial growth. Kenan's extensive background includes roles as Account Manager and Operations Manager at Galeria Kaufhof Warenhaus GmbH, along with internships in business development and finance. Educational qualifications include a Bachelor of Arts in Business Administration and a degree in European Business and Management from Hochschule Bielefeld.