Dana Ciobanu

DANA CIOBANU has a background in project management, process improvement, and customer experience. At Moneris, they are currently serving as the Director of Business Transformation, leading initiatives to enhance customer onboarding experiences and revamp knowledge management. Previously at CIBC, Dana held roles as Director of Enterprise Process Management and Senior Manager of the same department, where they focused on process excellence projects and increasing customer acquisition. With a strong educational background including a Masters in Project Management and experience at companies like Virgin Mobile Canada, Dana has demonstrated expertise in driving positive change and delivering results.