Franck Adelmann

Franck Adelmann has a comprehensive work experience in the customer care and account management field. Franck started their career at Experian in 1999, where they worked as a hotline operator for E-Payment services. Franck later transitioned to become an Account Manager in the E-Payment and Bank & Merchant Customer Care departments. In 2008, Franck joined MONEXT as an Account Manager for Bank Customer Care, and eventually became the Head of Customer Care. In January 2021, they assumed the role of Head of Customer Success - pôle RETAIL at MONEXT.

Franck Adelmann completed their Maîtrise degree in AES - Sciences Economiques et Sociales at Université Aix Marseille 2 Méditerranée from 1996 to 1998, specializing in the field of Economics.