David Trujillo

David Trujillo is an experienced data analyst with a strong background in workforce management and billing analysis. Currently employed at MoneyGram International since October 2012, David holds the position of Data Analyst III, responsible for forecasting, staff scheduling, and resolving call routing issues to enhance customer service levels. Previous roles include serving as a Data Analyst II at MoneyGram and a Service Level Coordinator at T-Mobile, where David monitored staffing in relation to incoming call traffic. With earlier experience as a Quality Assurance Analyst and Retail Production Manager, David's career commenced at MCI Telecommunications, focusing on billing error corrections and revenue recoveries. Educational qualifications include studies at the University of Colorado at Denver and Alameda High School.