Venice Tay

Venice Tay is a Senior UI/UX Manager at MoneyMatch since January 2018, where contributions to product outcomes and team development have been significant. In this role, Venice has led the delivery of user-centric features for both web and mobile platforms, aligning project outcomes with business goals. Previously, as a UI/UX Manager, Venice directed design initiatives for retail and SME remittance products, overseeing over 20 feature releases. Venice also served as a Communications Associate, enhancing omnichannel support and improving first-response service level agreements by 25%. Venice began transitioning to product design in 2020, leveraging insights from user interviews and usability tests. Earlier experience includes a role as a Social Media Marketing Intern at Althea Inc. Venice holds a Bachelor of Business in International Business from Universiti Malaysia Sabah, obtained in August 2018.