Jean-Michel LEVEL has an extensive work experience in the technology industry, primarily in sales and services roles. Jean-Michel is currently working as a Senior Engagement Manager at MongoDB, where they focus on digital transformation approaches involving MongoDB technologies and Professional Services.
Prior to MongoDB, Jean-Michel worked at Citrix as a Sales Representative - Corporate Account Manager and later as a Sr. Services Relationship Manager. In these roles, they built relationships with IT executives and senior management, and their background in professional services helped him to better understand customer requirements.
Before Citrix, Jean-Michel was a Professional Services Engagement Manager at NetApp, where they covered the Southern EMEA region. Jean-Michel had over 20 years of strategic leadership and multicultural consulting experience, with a focus on customer satisfaction, business agility, and scoping best value propositions for Consulting Services.
Jean-Michel's earlier experience includes working as a Services Engagement Manager at BROCADE Communications, a Professional Services Manager at Sun Microsystems, and a PS Manager at StorageTek. Jean-Michel also served as a Pre-Sales Services Manager at ICL SORBUS and an ITC (Integrated Technical Consultant) at TeamWARE.
Overall, Jean-Michel LEVEL has demonstrated a successful track record in customer satisfaction, building relationships, and delivering innovative projects in the technology industry.
Jean-Michel LEVEL obtained a DEUST in Electronic and Data Computing from Université Polytechnique Hauts-de-France from 1984 to 1985. Subsequently, from 1987 to 1988, they earned a Bachelor's degree in Industrial Electronics from the same institution. In addition to their formal education, Jean-Michel LEVEL also obtained the ITIL Foundation certification from ITIL Managers in April 2006.
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