Michael Chang

Michael Chang has a diverse work experience spanning several industries. Michael started their career as a Consultant at High 5 Sportswear, where they analyzed market trends and competition to determine the ideal location for expansion. Michael then worked as a Consultant at Maritime Training Services, where they developed a strategic plan to create a sustainable competitive advantage and increase consumer loyalty.

Chang's next role was as a Technology Consultant at Accenture, where they focused on large-scale systems implementations in various industries. Notably, they led the blueprint and design of outbound supply chain processes for a pharmaceutical and medical devices distribution company, impacting over $91 billion.

After Accenture, Chang joined Qualtrics as a Senior Implementation Consultant, delivering strategic solutions to clients and driving business impact and growth through insights on the Qualtrics platform. Michael also built a Voice of the Customer program at an international luxury automotive company, encompassing survey solutions, role-based dashboards, and integrations.

At Reputation, Chang served as a Senior Solution Engineer and later as the Head of Automotive Solution Engineering for the Americas. In these roles, they partnered with automotive stakeholders to improve customer experiences and online reputation. Michael achieved 195% of target in 2021 Q1 and closed the largest new deal.

Currently, Chang is working at MongoDB as an Engagement Manager, leading services sales within enterprise customers across the Canadian and Great Lakes regions. Michael is responsible for accelerating the adoption of MongoDB, identifying and closing Professional Services opportunities, and helping customers innovate and leverage software and data.

Overall, Chang's work experience demonstrates their expertise in sales, strategic planning, systems implementation, and improving customer experiences.

Michael Chang has a Bachelor's Degree in Business Administration from the University of Washington - Michael G. Foster School of Business. Michael'sdegree is focused on Information Systems & International Studies in Business, with a minor in French. Michael also studied French at Nantes Université. Additionally, they have obtained various certifications, including PowerUp from Reputation.com, Certified Business Architect from Pegasystems, and several badges from Salesforce Trailhead and Code School.