Sergio Castro Gomez

Technical Services Team Lead at MongoDB

Sergio Castro Gomez has a diverse work experience spanning many industries and roles. Sergio started their career as a Designer Engineer at HomeRobotik in 2007. From there, they worked as a Professor at Fundacion de educacion superior San Jose from 2006 to 2007. In 2008, Sergio joined Telematica Ltda as a Project Manager, Operations Coordinator, and Support Engineer, where they managed the TAIT radio trunking network and designed microwave data links. Sergio also installed LAN, WLAN, and configured telephone systems. In 2013, Sergio became a Technical Support Assistant at Northeastern University, providing technical support for faculty, students, and staff. Sergio then worked as an Electronics Engineer at fiducoldex, monitoring contracts and suggesting improvements, from 2015 to 2015. Sergio joined Secom Technology in 2016 as a Service Desk Team Leader, providing IT services to small-to-medium-sized organizations. In the same year, they also worked as an R&D Electronics/Software Engineer at Gammasonics, developing embedded software and creating software applications for radiation detection equipment. In 2017, Sergio worked as a Customer Support Engineer at Veeam Software, providing technical support and building customer relationships. Currently, Sergio is working at MongoDB, starting as a Cloud Support Associate in 2018 and progressing to the role of Technical Services Team Lead in 2021.

Sergio Castro Gomez has a Bachelor's degree in Electrical and Electronics Engineering from Universidad Distrital Francisco José de Caldas. Sergio then pursued a Master of Science (MS) in Electrical and Electronics Engineering from Northeastern University from 2012 to 2014. In 2015, they obtained a Project Management Professional (PMP) certification from PMI. Additionally, in 2018, Sergio obtained a certification as a MongoDB Certified DBA, Associate Level from MongoDB. The details regarding when and where they obtained the PMP certification are not provided.

Links

Timeline

  • Technical Services Team Lead

    February, 2021 - present

  • Cloud Support Engineer

    December, 2018

  • Cloud Support Associate

    January, 2018