Shane Mooney is an accomplished IT Support Specialist with extensive experience in technical support and customer service within various organizations. Currently working at MongoDB as an IT Support Specialist 3 and IT AV & Collaboration Support Specialist since November 2021, Shane previously contributed to KPMG Ireland from November 2015 to November 2021 as part of the Desk Side Support team, providing Level 2/3 support to executives and VIPs. Prior experience includes roles at Bank of Ireland as a Senior Technical Agent and at AIB as an Online Banking Advisor. Shane holds a Microsoft Office Specialist certification from New Horizons Dublin and has a strong educational background from University College Dublin and Ard Scoil Ris.
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