Over 4,000 teams across over 950 higher education institutions partner with Mongoose to Make Every Message Count. Our SaaS platform is an integral part of how these colleges and universities live their missions — but it’s only a part. By choosing Mongoose as their holistic engagement partner, our clients unleash the power of an evolving engagement platform with digital communication solutions for every stage of the student lifecycle, from guiding students through the admissions process to transforming alumni into donors. They tap the power of a team of former higher ed professionals who live and breathe “Client Love,” an empathy-centered approach to collaboration and customer service. And they benefit from industry-wide insights that only a team with our long-standing, expansive footprint and technical acumen is in the position to uncover and make actionable.

Higher Education

Mongoose

Dave Marshall

Amy Kinnaird

Andrew Veatch

Mike Seaman

Michael O'Mara

Kelsey Walbesser

Juliet Pacer

Caleb Haynes

Alexis Mang

K.j. Moses Mpa

Jennifer Diethorn

Erin Carr

Jacob Evans

Rhea Sawla

Leslie Skwara

The Customer Success and Account Management team at Mongoose is dedicated to ensuring that higher education institutions maximize the value of their engagement platform. This team, comprised of seasoned professionals with backgrounds in higher education, focuses on fostering long-term client relationships, providing strategic guidance, and delivering tailored support to help clients effectively utilize Mongoose's digital communication solutions throughout the student lifecycle. Their empathy-centered "Client Love" approach ensures clients benefit from personalized service and actionable industry insights.

Customer Success and Account Management

Leadership Team

Marketing & Creative

Customer Success and Account Management

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Leadership Team

Marketing & Creative