Moti Davidi

Moti Davidi has worked in the technology industry for over 15 years. In 2020, they became the Head of Customer Success & Support at Monogoto. In their role, they are responsible for management, leadership, and professional roadmapping for two teams within the Customer Success and Support department. Moti also develops strategic and innovative business plans for the product, leading to an increase in revenues and creates an optimal customer journey to increase the customer's value of the product. Prior to this, they were the Director of Business Development & Support at Hypermedia Systems LTD from 2006 to 2020. During this time, they actively participated in management meetings, in collaboration with the Department of Development and Marketing, and presented data from the field of customer requirements. Moti also managed, led, and professional roadmapped multidisciplinary teams, and constructed a quarterly and annual work plan for the business development, marketing, and sales departments of the company, leading to the expansion of the company's operations. Before this, they were the IT Manager at Global Source Communications from 2004 to 2006. In this role, they managed the technological level for 15 company sites around the world, oversaw troubleshooting and provided creative solutions in real time while working with internal and external organizational departments, and established monitoring and control systems and integrated communication and billing systems.

Moti Davidi's education history includes a Practical Industrial Engineering and Management degree from Afik College, as well as several courses in VoIP, satellite and RF, Cloud-hosted NexTone switches, networks, Voice Over Ip, 2G/3G/4G Core network, and management and setting switches of Digitalk, Lucent, PortaOne, and Cisco. Additionally, Davidi has a Network planning and construction of Voice Over Ip certification from Private LTE. Most recently, they obtained a 4G LTE Evolved Packet Core (EPC) - Concepts and call flows certification from Udemy in May 2022.