Peter Sajevics

Customer Success and Support Manager at Craft Docs

Peter Sajevics has eight years of work experience in customer success and support roles. In 2021, they were the Customer Success and Support Manager at Craft Docs and an ODCS1 Fellow at On Deck, where they were part of a highly curated cohort of 80 fellows who workshoped challenging CS business management topics and learned best practices with industry experts. In 2020, they were the Head of Customer Success at Stylehub. - Ecommerce Platform. In 2019, they were the Head of Global Support at Boyum IT Group. In 2018, they were the Customer and Technical Support Team Lead, Subscription Services at Liferay, Inc. In 2016, they were the User Operations Team Lead and Quality Analyst at Cognizant. In 2014, they were the Business Excellence Analyst / Call Quality Coach and Business Excellence Analyst at Unisys. In 2013, they were a Helpdesk Analyst at Hewlett-Packard.

Peter Sajevics has a BSc in Healthcare Manager from Semmelweis University (2008-2011), where they studied public health financing, social insurance, and private financing. Peter also obtained a High School degree from ORT (2001-2003). In addition, they have obtained numerous certifications from LinkedIn and SuccessHACKER, as well as a Service Design Basic certification from Moholy-Nagy University of Art and Design, Budapest and an IT service operations and Service Desk management certification from Udemy.

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