Jay Loo is a seasoned professional with extensive experience in global pre-sales and market research at Monotype since February 2012. As Director, Global Pre-Sales & Market Research, Jay specializes in the Monotype product portfolio and collaborates across various organizational departments including product, OEM, marketing, engineering, support, legal, and finance. Previous roles at Monotype include Senior Presales Manager, Presales Manager, Team Lead for Presales, Senior Presales Engineer, Presales Engineer, and Type Support Consultant, focusing on product consulting and post-sales support. Prior to Monotype, Jay worked at Springer Science+Business Media in customer service, providing professional and prompt assistance to customers and major accounts. Jay holds an Associate's degree in Business Administration and Management from Borough of Manhattan Community College.
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