Charles Towles has extensive experience in IT management and network administration. Currently serving as IT Manager at Common Ground Health since October 2016, Towles also holds the position of Network Administrator at Monroe Plan for Medical Care, responsible for network security and compliance. Previous roles include Senior Solutions Architect at Xerox, where management of a 24/7 international support team for CRM and field service business units was key, as well as Senior Systems Engineer at Ciber Consulting Inc and Western New York Computing Services. Charles Towles holds dual Bachelor’s degrees in Psychology from SUNY Geneseo.
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