Monroe Plan for Medical Care
Sean Gray has extensive experience in customer operations and outreach within the healthcare sector. Since December 2012, Sean has worked as an Outreach Representative at Monroe Plan for Medical Care, following a role in Customer Operations at the same company from January 2010 to December 2012. Prior to that, Sean held a position in collections at Adecco from November 2008 to November 2009 and worked as a Collections Representative at Mann Backen LLP from January 2006 to September 2008. Sean earned a Bachelor of Science in Business Management from the University at Buffalo, attending from 1989 to 2010, and previously studied at SUNY Geneseo from 1987 to 1989.
Monroe Plan for Medical Care
For over 50 years, Monroe Plan for Medical Care, a not-for-profit health care services organization, has been focused on improving the health status of individuals and families who are recipients of government sponsored health insurance. Monroe Plan has consistently been recognized as a national leader in the “safety net” area, with a proven track record of improving health outcomes and reducing disparities. At our inception, Monroe Plan established an Independent Physician Association (IPA) uniquely dedicated to serving government sponsored program recipients. Today, the IPA represents over 12,000 providers in Western NY. Monroe Plan also has a robust and growing Health Home Care Management Agency (CMA) that is contracted with Health Home Hubs Serving 27 counties and close to 3000 members. Our CMA is widely recognized for providing expert and empathetic support to members and positively impacting health care outcomes as a result. Finally, Monroe Plan is the parent company of MP CareSolutions, a Healthcare Management Services Subsidiary. Through MP CareSolutions, we provide services to healthcare companies, large and small, offering expertise in Care Management, Utilization Management, Analytics, Provider Network Operations and more.