Lori Smith

Lori Smith has over 20 years of experience in customer service and administrative roles across various industries. Currently serving as a Customer Service Representative at Montana-Dakota Utilities Co. since October 2017, Lori has held positions including Administrative Assistant at Dakota Fence Company and Executive Administrative Assistant at Verizon Wireless, where responsibilities included network coordination and administration. Prior experience includes roles such as Order to Billing Processor at Unisys and Customer Service Technician at Sykes Enterprises, where Lori provided technical support and quality monitoring. Education was completed at Bismarck State College.