Christopher Ryan is a seasoned professional in customer experience management, currently serving as the General Manager of Patient Experience at Montu since July 2023. Prior roles include Head of Member Help at Spriggy and Customer Experience Measurement Manager at icare NSW, where Christopher led initiatives to enhance customer understanding and satisfaction. Experienced in strategic program design, Christopher has successfully implemented numerous customer service improvements across various companies, including SiteMinder, Koala.com, and SafetyCulture. Christopher's career spans over a decade, featuring significant leadership roles at Telstra, Return Path, Westpac, and Yahoo!7, complemented by a strong educational background in marketing and project management.
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