Treionai Ross-Facione

Treionai Ross-Facione is an accomplished professional with a diverse background in client services, account coordination, and management. Currently serving as an Account Coordinator at Monument Consulting, since August 2025, Treionai delivers tailored Total Workforce Management solutions. Previous experiences include roles as a Customer Experience Specialist at AnswerNet, overseeing client operations and training staff, and case management in housing assistance at Bucks County Emergency Rental Assistance. Treionai has successfully implemented quality assurance measures at Catholic Charities and has enhanced call center efficiencies in leadership positions for Texas Vaccine and the New York Department of Labor. Educationally, Treionai holds a Bachelor of Arts in Communication and Media Studies from The University of Toledo.