Monumental Sports & Entertainment
Patrick Smith is an experienced professional in the hospitality and customer service sectors, currently serving as an Usher at both The John F. Kennedy Center for the Performing Arts and Capital One Arena since 2022 and 2021, respectively. In addition, Patrick has held roles as a Guest Experience Usher for DC United and as a Guest Experience team member for the Washington Nationals since 2019, specializing in guest convenience and service management. Patrick also provides fine dining event service through Express Employment Professionals, working with prestigious venues such as Kenwood Country Club and Congressional Country Club since 2019. Prior experience includes a role as Territory Manager at US Foods, focusing on customer service growth and logistics management, and a Senior Marketing Associate position at Sysco Baltimore, where sales and profitability goals were consistently exceeded. Patrick began the career in food and beverage management as Assistant Director of Food and Beverage at Prime Hospitality. Patrick holds a Bachelor of Science in Hotel, Motel, and Restaurant Management from the Rochester Institute of Technology.
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Monumental Sports & Entertainment
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Monumental Sports & Entertainment is a values driven organization that owns six different teams, including the Washington Wizards. Our leaders and our employees share a common passion and enthusiasm for bringing fans the ultimate experience, first-class customer service, and exceptional teams that compete with the best year after year. To deliver these outcomes, we stay transparent, nimble and always ready to take a calculated risk. We also strive to raise the game internally, keeping a sharp focus on measurable performance, data-driven decisions and a culture of teamwork and collaboration from our leaders all the way down to our interns. By treating each other with respect, honesty and integrity we continue to help each other remain humble and have fun. After all, we are in the business of happiness.