Alexander Cavan is an experienced manager with a strong background in customer service and team leadership across various sectors. Currently serving as a COps Team Manager at Monzo Bank since November 2025, Alexander has previously held leadership positions at VodafoneThree, Advice Direct Scotland Ltd, and Teleperformance. Notable achievements include successfully leading skilled complaints teams, spearheading a significant recruitment drive, and managing multimillion-pound grant funds. Alexander holds a Master of Science in Translation Studies and Professional Practice from the University of Glasgow and a Bachelor of Arts with Honours in Modern Languages from The University of Manchester.
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