Chloe Stephenson-Wright

Chloe Stephenson-Wright has a diverse and extensive work experience spanning multiple industries and roles. Chloe is currently employed at Monzo Bank as a Senior User Research Manager, a role they have held since February 2023. Prior to this, Chloe worked at FARFETCH as a UX Research Manager from September 2021 to February 2023.

Before joining FARFETCH, Chloe was a UX Research Manager at John Lewis Partnership from July 2019 to August 2021. In this role, they led a team of UX Researchers and collaborated with senior leadership and product workstreams to drive user-centric development and improve customer focus. Chloe also set up the UX Research practice at Waitrose, managing all digital customer research and insights activities.

Chloe's career began at Accenture, where they held various roles including Account Lead (Accenture Interactive) and Management Consulting Analyst. Chloe also worked as a Project Manager in the Capital Markets division. In addition, Chloe gained research experience as an Undergraduate Researcher at The University of Edinburgh and a Research Assistant at George Washington University, Pro Science, Weizmann Institute of Science, and University College London.

Chloe's work experience showcases their expertise in user research, leadership, project management, and research analysis.

Chloe Stephenson-Wright holds a Bachelor of Science (BSc) degree in Biomedical Sciences (Hons. Neuroscience) from The University of Edinburgh. Additionally, they pursued a Year Abroad/International Exchange program at The George Washington University, focusing on Neuroscience, Psychology, and Biology.