Karen Addy serves as the Risk and Control Director at Monzo Bank since January 2020, where responsibilities include overseeing the bank-wide operational control strategy and leading the quality assurance testing function for Customer Operations. Prior to this role, Karen held various senior positions at Computacenter, including Head of Supplier Contracting and International Partner Director, where leadership involved governance of extensive international IT partnerships and compliance oversight. With a strong foundation in risk management and operational efficiency, Karen has contributed to regulatory reviews and continuous improvement initiatives. Karen's academic background includes a Bachelor of Science in Business Administration from Saint Louis University.
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