Kieran Melvin has accumulated significant experience in the financial services sector, currently serving as Complaints Lead Expert at Monzo Bank since March 2020, with prior roles including Complaints - Priority & Support Expert and Complaints Handler. Before joining Monzo Bank, Kieran worked at Equiniti Hazell Carr from January 2018 to March 2020, where responsibilities included Technical Case Handler, Junior Case Handler, and Financial Administrator. This diverse background demonstrates a strong proficiency in handling customer complaints and technical cases within the financial industry.
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