MC

Myles Curnock

Customer Journey & Experience Manager at Monzo

Myles Curnock has a varied work experience in the banking industry. Myles is currently working as a Customer Journey & Experience Manager at Monzo Bank since September 2022. Prior to that, they worked at TSB Bank for several years in various roles. These roles include Customer Journey Manager from September 2021 to September 2022, Continuous Improvement Assistant Manager from January 2019 to September 2021, Risk and Controls Assistant Manager in 2018, Tactical Planner from May 2016 to December 2017, and Fraud Analyst from January 2014 to May 2016.

Myles Curnock's education history begins with their high school education, which took place from 2005 to 2010 at Cheltenham Bournside School & Sixth Form. During this time, they obtained a high school degree.

After completing high school, Myles went on to further their education at Hartpury University and Hartpury College from 2011 to 2013. During this period, they pursued a Level 3 Extended National Diploma in Physical Education and Sports Coaching.

In 2021, Myles enrolled at BPP and pursued a Level 5 Higher National Diploma in Improvement Specialist. This program lasted until 2022.

In addition to their formal education, Myles achieved two certifications. In 2020, they obtained a Lean Six Sigma Yellow Belt certification from 6SIGMAstudy - The global certification body for six sigma certifications. In 2021, Myles obtained a Lean Six Sigma Black Belt certification from Simplilearn.

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Timeline

  • Customer Journey & Experience Manager

    September, 2022 - present

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