Phoebe Pugh is a Product and Operational Change Manager at Monzo Bank since September 2023, previously serving as Team Manager - Financial Crime. Prior experience includes roles as Financial Crime Team Leader, Senior KYC Analyst, and KYC Analyst at ING Australia from December 2020 to May 2023. Phoebe also worked as a bartender at Blues Point Hotel from August 2017 to November 2020 and as a sports coach at Monte Sant' Angelo Mercy College from November 2016 to November 2020. Academic qualifications consist of a Bachelor of Business with a major in Marketing and a sub-major in Business Law and International Business from the University of Technology Sydney, along with an exchange year focused on International Business at KEDGE Business School. Prior education includes completing the HSC at Monte Sant' Angelo Mercy College and studies at Wimbledon High School GDST.
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