Denise Mannella

Customer Service Team Lead II at MOO

Denise Mannella has a diverse work experience, starting with their role as an Intern at Sapa Profiler AB in 2007. Denise then worked as an Office and Personal Assistant at MPV Papier GmbH, where they were responsible for client management and market research. After that, they worked as a Freelance Translator, specializing in advertising, tourism, and technical mechanical translations. Denise also worked as a Private Languages Trainer/Teacher, teaching English and German to students of various ages.

Denise's experience includes working as an Account Executive and Indoor Sales for the export sector at AB Industrietechnik Srl, where they were also responsible for translations. Denise then worked as a Multilingual Customer Service Representative at Urban Massage before joining MOO as a Customer Service Representative. At MOO, they were promoted to Senior Customer Service Representative before becoming a Customer Service Team Lead I and later a Customer Service Team Lead II. Denise has strong language skills, including fluency in English, French, German, and Italian.

Denise Mannella completed their bachelor's degree in Language Interpretation and Translation from ISIT- Istituto Universitario per Traduttori e Interpreti Trento in the years 2007-2011. Denise also obtained a certification from Goethe Institut Zertifikat C1 in the year 2014.

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Timeline

  • Customer Service Team Lead II

    September, 2023 - present

  • Customer Service Team Lead I

    March, 2023

  • Senior Customer Service Representative

    July, 2021

  • Customer Service Representative

    September, 2018

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