Nichole Rich

Nichole Rich currently serves as a Systems Trainer & Quality Control Specialist at Moody Insurance Agency since August 2019. Prior experience includes roles as a Senior Damage Assessor at Strategic Response Partners, where Nichole conducted field inspections and collaborated with law firms and public adjusters on property damage assessments post-natural disasters. Nichole also held the position of Claims Director at MADSKY, overseeing a team in the property insurance claims process, and worked at Apple as a Red Zone/Back of House Specialist, enhancing customer experiences. Additional managerial experience was gained at Mad Hatter’s Corporate Office and Mad Hatter’s Bar, while early career beginnings included a role as a Client Service Coordinator at Banfield Pet Hospital. Nichole earned a Bachelor of Arts in Theatre from Texas A&M University in 2013.